Returns Policy

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WHAT can be returned?

Items must be returned to us in original packaging and condition to:

Discover Outdoors, U3/55 York Road, PENRITH  NSW  2750



WHEN do items need to be returned by?
Items must be returned within 14 days.

 

HOW do customers return items?
Please include a brief covering letter with your item along with contact details so one of our staff can call you to confirm it has been received. 


SHIPPING for returns?
It is the customers responsibility to pay all shipping costs associated with the return of any goods.

CREDIT for returns?
Funds are credited back to customers paypal/bank account once received back in original condition.

Instore return option?
Customers are welcome to deliver the item back us at at  Discover Outdoors, U3/55 York Road, PENRITH  NSW  2750 during store hours.

 

ADDITIONAL INFORMATION:  All Warranties must be referred onto Supplier for Assessment. Under no circumstances will the product be refunded until it has been assessed by the manufacturer and approved for a refund.